After-sales service
Herbelin After-Sales Service
Last update: 24 April 2026
Your Herbelin watch has been designed to stand the test of time with precision. To preserve its reliability, regular maintenance is essential.
The frequency of maintenance depends on your watch's usage and the environment in which you wear it. We recommend having the water resistance checked once a year and a full service every 3 to 5 years, at our Herbelin Boutique or by an authorized jeweler-watchmaker.
Herbelin provides you with a list of indicative prices below. This list does not guarantee the feasibility of the customization or repair desired for your Herbelin watch. Only a diagnosis or the opinion of a watchmaking expert will allow you to know the exact price of the service.
Packages
| Service | Full Service | Partial service |
|---|---|---|
| Fault Diagnosis and Identification | ✓ | ✓ |
| Establishment and transmission of a quote if the warranty is not applicable | ✓ | ✓ |
| Case and Movement Separation | ✓ | ✓ |
| Case Disassembly | ✓ | ✓ |
| Case and Bracelet Polishing (if applicable) | ✓ | ✓ |
| Case and Bracelet Cleaning (if applicable) | ✓ | ✓ |
| Movement Disassembly | ✓ | — |
| Movement Component Separation | ✓ | — |
| Movement Component Cleaning | ✓ | — |
| Movement winding and oiling, replacement of worn parts | ✓ | — |
| Battery Replacement (if applicable) | ✓ | ✓ |
| Crown and Gasket Replacement (if applicable) | ✓ | ✓ |
| Case Reassembly with Gasket Replacement for Water Resistance | ✓ | ✓ |
| Movement assembly with case | ✓ | ✓ |
| Visual inspection according to our quality standards | ✓ | ✓ |
| Timekeeping check according to our quality standards | ✓ | ✓ |
| Water Resistance Check | ✓ | ✓ |
| 12-Month Workmanship Guarantee | ✓ | ✓ |
Spare Parts — Movements (VAT Included)
| Quartz 2 hands | 60,00 € |
| Quartz 2 Hand Date | 70,00 € |
| Quartz 3 Hand Date | 70,00 € |
| Quartz 2 Hand Small Seconds | 80,00 € |
| Quartz 2 hands date small seconds | 90,00 € |
| Quartz 2 hands ultra-thin | 155,00 € |
| Quartz 2 hand ultra-thin date | 235,00 € |
| Quartz 3 hands Big Date Dual Time | 150,00 € |
| Quartz 3 Hand Day Date | 120,00 € |
| Quartz 3 Hand Day Date Moon Phase | 120,00 € |
| Quartz Chronograph Date | 220,00 € |
For all mechanical movements: custom quote.
Spare Parts — Dials (VAT Included)
| Applied Dial Markers | 35,00 € |
| Dial with Indices | 65,00 € |
| Dial with Super-LumiNova Indices | 85,00 € |
| Domed Dial with Indices | 110,00 € |
| Super-LumiNova index dial with rehaut | 120,00 € |
| Mother-of-Pearl Dial with Applied Markers | 65,00 € |
| Mother-of-pearl dial with indexes | 85,00 € |
| Mother-of-Pearl Dial with Super-LumiNova Indices | 145,00 € |
| Mother-of-pearl dial with zircons | 95,00 € |
| Mother-of-Pearl Dial with Super-LumiNova and Flange | 160,00 € |
| Dial with zircons for M-Band | 115,00 € |
| Chronograph dial | 180,00 € |
| Carbon chronograph dial | 280,00 € |
| Skeleton Dial | 135,00 € |
| Mother-of-Pearl Diamond Dial | Available Upon Request |
Spare Parts — Crowns (Price Incl. Tax)
| Steel Crown | 15,00 € |
| Steel Crown with PVD Coating | 20,00 € |
| Steel Crown with Gemstone | 30,00 € |
| Steel PVD Crown with Stone | 35,00 € |
| Steel screw-down crown | 40,00 € |
| Steel and Gold Crown | 150,00 € |
Spare Parts — Pushers and Gaskets (Price Incl. Tax)
| Chrono pusher (simple or screw-down) | 30,00 € |
| Crystal, Case Back, Bezel, or Tube Gasket Replacement | 5,00 € |
Components — Crystals (Price incl. tax)
| Round mineral crystal | 20,00 € |
| Shaped Mineral Crystal | 55,00 € |
| Sapphire Crystal (Women's) | 50,00 € |
| Men's Sapphire Crystal | 55,00 € |
| Custom-Shaped Crystal or Sapphire Crystal | 70,00 € |
Components — Hands (Price incl. tax)
| Nickel-Plated Hour and Minute Hands (with or without Luminous Material) | 15,00 € |
| Black Nickel-Plated Hour and Minute Hands | 15,00 € |
| Gold-Plated or Rose Gold-Plated Hour and Minute Hands (with or without Super-LumiNova) | 20,00 € |
| Pair of lacquered hour and minute hands (nickel-plated, gold-plated, or rose gold-plated) | 20,00 € |
| Blued steel hour and minute hands | 50,00 € |
| Single hand (sweep second, small seconds, counters) | 15,00 € |
For any inquiries regarding your after-sales service, please contact our Customer Service at +33 3 81 68 67 67 or via our contact form.
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