Would you like to return your Herbelin watch?

You have 14 days* from the date of receipt of your package to return it to us or make an exchange. The item must be new and tagged.

To do this, please contact us by email at the following address contact@herbelin.com in order to organize the return of your package.

Upon receipt of your request, you will receive a Chronopost label by email so that you can return your package to us free of charge. Then simply print the transport label, stick it on your package and drop it off at a post office.

Make sure that the product is properly packed, preferably in its original packaging, in order to protect it during transport.

The refund will then be made via the payment method used (Stripe, PayPal or Alma) when registering the order, within a maximum period of fourteen days, from the day of receipt of the returned product(s).

Items returned incomplete, spoiled, damaged, damaged or soiled by the customer will not be refunded or will be partially refunded.

*In accordance with the provisions of articles L.121-17 and following of the Consumer Code, the customer has a right of withdrawal which he can exercise, without having to justify reasons, within a period of fourteen (14) days. from receipt of the product.

Step 1

Send us an email at the following address: contact@herbelin.com

2nd step

Receive a Chronopost transport label, print it and stick it on your parcel

Step 3

Drop off your package at a post office

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